This policy explains how Tabaxis ("we") processes personal data of visitors to tabaxis.com and of business contacts who send us requests. We process data in accordance with the EU General Data Protection Regulation (GDPR) and the Hong Kong Personal Data (Privacy) Ordinance.
Who is responsible
Tabaxis, 17C Waylee Industrial Centre, 30-38 Tsuen King Circuit, Tsuen Wan, N.T., Hong Kong, is responsible for the processing described here. You can reach us at info@tabaxis.com.
What data we collect
When you send a request through our forms we collect the data you enter: company name, contact person, e-mail address, phone number, country, the product specification and your message. When you visit the website our hosting provider records technical data such as the IP address, browser type and the pages requested in server logs for security purposes.
Why we process it
We process request data to answer your enquiry, prepare quotations and perform contracts with your company (Article 6(1)(b) GDPR), and to keep records of business correspondence (legitimate interest, Article 6(1)(f) GDPR). Technical log data is processed to operate and secure the website (legitimate interest). Analytics cookies are used only with your consent (Article 6(1)(a) GDPR).
Who receives the data
Form submissions are processed by our hosting provider Netlify, Inc. (USA) and forwarded to our mailbox. Netlify participates in the EU-US Data Privacy Framework. We do not sell personal data and we do not share it with third parties except where necessary to perform a contract with your company (for example, transport partners receiving a delivery address) or where required by law.
How long we keep it
Request data is kept for as long as needed to answer the enquiry and, where a business relationship follows, for the duration of the relationship and the retention periods required by commercial and tax law. Server logs are deleted after a short period.
Your rights
You have the right to access, rectify and erase your personal data, to restrict or object to processing, to data portability and to lodge a complaint with a supervisory authority. To exercise your rights, write to info@tabaxis.com.
Changes to this policy
We may update this policy to reflect changes in the website or in the law. The current version is always published on this page with the date of the last update.