Services

Buying the right material is half the job. The other half is getting it to your warehouse cleared, on time and on terms you can finance. These are the services we add to every product we sell, and offer on their own.

Truck with a sea container arriving at a factory warehouse

Door-to-door delivery on DDP terms

We deliver to the main EU and EAEU markets with customs clearance on our side, so you receive the goods at your warehouse like a local purchase.

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Customs documents and seals on a container at a border terminal

Customs clearance, transit and financial guarantees

Export and import clearance in the EU and EAEU, T1 and TIR transit, and the financial guarantee needed to open the transit procedure for your cargo.

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Bonded warehouse in a free zone with pallets of cartons

Trade and logistics chains, free zones and repackaging

If your customers should not see where you buy, or your goods need repackaging, we structure the chain through our free-zone and bonded warehouses in eight locations.

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Contract documents and a pen on a desk with a shipping schedule

Flexible financing for regular customers

For regular customers we place orders with our own funds and receive payment on delivery of the materials or equipment, against a small deposit.

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Unbranded white cigarette packs on a packing line awaiting a private label

Contract manufacturing under your brand

We place the production of cigarettes under your trademark at partner factories and manage blend, packaging, compliance and delivery.

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Technician's hands adjusting a cigarette making machine garniture

Installation, commissioning and training

Our technicians install and commission the machines we sell, train your operators and mechanics and support format changes.

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Courier parcel with machine spare parts being handed over at a factory gate

Urgent spare parts sourcing and delivery

Identification of the exact wear part, sourcing from the manufacturer or stock and express delivery to your plant to keep downtime to hours.

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How we work

One contact handles your request from the first specification to the delivery note at your warehouse. This is the sequence we follow on every order.

  1. 1

    Request

    You send the specification, quantity and destination. We clarify the details and confirm what is in stock and what is produced to order.

  2. 2

    Offer

    Within one working day you receive a quotation with the price, lead time, delivery terms and, where relevant, samples for approval on your equipment.

  3. 3

    Contract and deposit

    We agree the terms and the deposit. For regular customers we place the order with the manufacturer at our own expense.

  4. 4

    Production and shipment

    We follow production, inspect the goods, arrange export clearance, transit guarantees and transport along routes we have run before.

  5. 5

    Delivery and support

    The goods arrive at your warehouse cleared, like a local purchase. We stay in touch for repeat orders, spare parts and technical questions.

Tell us what your production line needs

Send the specification, the quantity and the delivery address. Within one working day you will receive a reply with options, lead times and delivery terms for your country.

Request a quote Write to us by e-mail