Urgent spare parts sourcing and delivery

When a line stops, the clock is running. Send us the machine model and the part number or a photo, and we identify the part, source it from the manufacturer or from stock and ship it by air courier with the documents done. Our goal is to measure your downtime in hours, not weeks.

Courier parcel with machine spare parts being handed over at a factory gate

Identify the part in minutes

With the spare parts catalogue supplied with our machines you order by part number. For other machines our technicians identify the part from a drawing number, a photo and its position on the machine.

Source and ship the same day

Common wear parts for Mark 8, Mark 9, MAX and HLP machines are held in stock by our partners; other parts are produced on priority at the manufacturer. Urgent parts leave by air courier with export documents prepared by us, and for the EU we can deliver duty paid to your plant.

Prevent the next emergency

After an urgent order we propose a stock of critical parts and a consumption plan for format tapes, knives, nozzles and printing wheels, so the next replacement is planned, not urgent.

Frequently asked questions

How quickly can an urgent part arrive in the EU?

Parts in stock are usually at your plant within two to five working days by air courier, including clearance. Parts made to order take one to three weeks.

Tell us what your production line needs

Send the specification, the quantity and the delivery address. Within one working day you will receive a reply with options, lead times and delivery terms for your country.