Installation, commissioning and training

A cigarette line only earns money when it runs at speed with low waste. Our technicians install and commission the equipment we supply at your plant, set the format for your product, run the efficiency trials and train your people to keep the line running.

Technician's hands adjusting a cigarette making machine garniture

Site preparation and installation

Before shipment we provide layout drawings, foundation and utility requirements for power, compressed air and dust extraction. On site our mechanics and electrician position and level the machines, connect the utilities and check every safety guard and interlock.

Commissioning and format setting

The maker, filter assembler, tray handling and packing line are started up individually and then as a line. We set the format for your cigarette length, diameter and filter, adjust weight control and printing, and run production trials until the agreed speed and waste targets are met.

Training and support after start-up

Operators learn to run the line and handle routine changes; mechanics learn format changes, adjustments and maintenance schedules. After commissioning we stay available for remote support and planned visits, and we supply the spare parts kit recommended for the first year.

Frequently asked questions

How long does commissioning take?

Typically one to two weeks per maker and packer line, depending on the site preparation and the number of formats.

Do you service machines bought from other suppliers?

On request we can inspect and commission Mark 8, Mark 9, MAX and HLP type machines from other sources, and supply spare parts for them.

Tell us what your production line needs

Send the specification, the quantity and the delivery address. Within one working day you will receive a reply with options, lead times and delivery terms for your country.